The mySUDenergie customer portal allows SUDenergie customers to view their account information and manage their requests and services online with ease.
To access the portal, the following conditions must be met:
- You have an active supply contract with SUDenergie
- Your email address is registered in our database
- You have opted to receive your invoices by email
- You have set up a direct debit mandate (SEPA mandate) for the payment of your invoices
If you meet these requirements, you can create your mySUDenergie account at:
portal.sudenergie.lu
If your email address is not yet registered in our database, please contact us at frontoffice@sudenergie.com and let us know which email address you would like to associate with your portal account.
Once we receive your request, we will add the email address to your customer record so that you can create your mySUDenergie access.